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Shipping policy


  • Shipping charges cover only the cost of shipping the item.
  • We are not responsible for any duty, tax, or brokerage fees that may be applied by customs in your country. These are the buyer’s responsibility.
  • Delivery times may vary, and we cannot be held responsible for any delays, lost packages, or postal service issues once an item has been shipped.
  • Original shipping charges are non-refundable, even if the package is returned to us as undeliverable.
  • If a package is returned to us due to an incorrect address, unpaid customs duties/taxes, or failure to collect it, the buyer must cover the cost of reshipping.
  • It is the buyer’s responsibility to provide the correct shipping address. Our system automatically pulls the shipping address from your order details, so please double-check before completing your purchase. We are not responsible for shipping errors due to incorrect addresses provided by the buyer.
  • We are not responsible for delays caused by customs clearance, strikes, natural disasters, or other events beyond our control.

 

Order Issues & Customer Support

We strive for excellent customer service and will do our best to assist you—polite and respectful communication leads to better solutions!

Processing & Delivery Times

  • Processing time for our products are 1/5 days.
  • Example: If you purchase an item on January 1st with a 1-5 days processing time, the latest possible ship date would be January 6.
  • Delivery times depend on the shipping option you select and your country’s postal system. We cannot guarantee exact arrival dates.

🔹 By making a purchase, you agree to these policies. If you have any concerns, please message us before ordering!